Serene Bay Outdoor

Delivery:

After we have received the payment in full please remember when receiving a delivery to ensure you measure before you schedule and confirm your delivery. Deluxe Delivery includes delivery and set up within the rooms you request, cleanup & trash removal and one inhouse manufacturer warranty service for a year. Doorstep Delivery includes delivery of the products to your doorstep. Doorstep delivery does not include set up, trash removal or one inhouse warranty service for a year. You will be responsible to bring back your product to be serviced or pay for our warranty teams to come out. With a Flat Rate charge of $79.99. If the delivery team advises against delivery due to possible damages to your home or products, you will be subject to sign a Delivery Damage Waiver if you still request the team to try to finalize the delivery of the product, this will result in Hoover Furniture Outlet not being responsible for any delivery damages done after you sign the waiver.

Return & Refund:

SPECIAL ORDERS ARE NOT SUBJECT TO CANCELLATION
Availability of merchandise is estimated according to information on hand at the time order is written. • Seller shall not be responsible for delays in delivery of merchandise occasioned by manufacturers scheduling, stock on hand, availability of materials, transportation difficulty or any other cause beyond the control of the seller.
ALL SALES ARE FINAL • NO REFUNDS
ALL EXCHANGES AND CANCELLATIONS ARE SUBJECT TO SELLER APPROVAL
A minimum fee of 15% of the purchase price will be assessed (re-stocking fee) on seller approved returns, exchanges or cancellations. • Buyer assumes all risks associated with transportation of merchandise picked up. • Buyer agrees to measure doorways and stairways before ordering, as seller is not responsible for merchandise purchased that is too large to fit. • SELLER CAN DESIGNATE A DAY FOR DELIVERY, but not a specific time. • Seller cannot move, haul, or rearrange old furniture. • Seller makes no warranty beyond any written description itemized on this order. • Such disclaimer does not affect manufacturer warranty, if any. • Seller will assist the buyer in the exercise of all factory warranties. • BUYER LAYAWAYS ARE NOT SUBJECT TO CANCELLATION. • Buyer agrees to complete payment on schedule, or proceeds of prior payments) towards layaway may be forfeited.